Ultimate n00b; access key? - Guild Wars Forums

Ravinsild · Oct 09, 2007, 06:28 AM // 06:28

I just now bought Guild Wars: Game of the year Edition.

Outstanding.

I obviously have an Access Key somewhere, but where do I find it?

I have this "Access Key Card"

But it says the following:

This secure Access Key Card contains your Guild Wars access key. Do not throw this card away! Your access key is your proof of ownership, and you will need it to obtain customer support or prove that you own your account.

To use your access key, launch Guild wars and follow the instructions on the login screen. If you need help, please visit our Knowledge Base at http://support.guildwars.com, where you can view a list of frequently asked questions or submit your own using the Ask A Question tab.

Now i followed the instructions, which lead me to nowhere. i then checked that website...which...led me to also nowhere as there was nothing in the FAQ about access keys so far as I could tell.

I mean it says all these things but there is no actual access key. How do I get my access key?

holababe · Oct 09, 2007, 06:36 AM // 06:36

Is there a grey area?
You need to scratch it to reveal the key.

Use a coin.

Ravinsild · Oct 09, 2007, 06:38 AM // 06:38

Oh really? Where do I scratch? Anywhere? The whole thing?

holababe · Oct 09, 2007, 06:41 AM // 06:41

The entirety of the gray area. It'll reveal a 20? 24? digit code and that's your access key.

Ravinsild · Oct 09, 2007, 06:42 AM // 06:42

Well the problem is, it looks like the entire thing is black =(

_June · Oct 09, 2007, 06:43 AM // 06:43

there should be a grey patch on the inside of the cd case or somewere like that..use a coin to reveal you're key, make sure to scratch it all off so you see the whole code, when I bought eotn I did not scratch it all off, and I got frustrated because it said it was invalid until I noticed that the I was actually an L that was covered with some grey patch I had not scratched off :P

holababe · Oct 09, 2007, 06:44 AM // 06:44

Flip it over?
On the plastic, credit-card sized card there will be a scratchable area.

Ravinsild · Oct 09, 2007, 06:46 AM // 06:46

It's not a plastic credit card. It's a sheet of thin paper, with the exact same words, the ones i described above written on both sides, with no grey areas. It's just black paper. It's similar to carbon paper I guess?

holababe · Oct 09, 2007, 06:49 AM // 06:49

Ah, ok you appear to be one of the unlucky few that got a copy of the game without an access key.
There should have been a plastic card attached to that piece of paper with your key on it.
I believe you’re going to need to contact Anet support with your receipt + any other proof of purchase because I doubt you’ll get a refund from the store.

_June · Oct 09, 2007, 06:51 AM // 06:51

Try grab a coin and gently see if the black area can be scratched off I suppose-- ... I did not buy the game of the year edition so I don't know if it's different, all I know is when I bought my guildwars package there was a grey scratch off area inside the cd case :P

milkflopance · Oct 09, 2007, 06:54 AM // 06:54

My original access key was printed on some card. Check to see if there are any tearable edges on the paper in case it opens up.

Ravinsild · Oct 09, 2007, 06:55 AM // 06:55

Are you kidding me? I just got screwed out of 30 bucks for a game I can't play? That's outstanding. I mean it was even a sealed game.

rick1027 · Oct 09, 2007, 06:57 AM // 06:57

if i remember correctly there is tear off sides on the black and on the inside will be the number or sets of numbers. the first games had the scratch off but after wards they changed for the goty edition it isnt scratch but has detachable sides and the number is inside

Ravinsild · Oct 09, 2007, 06:57 AM // 06:57

Oh, hey milk was right. it was an envelope!

holababe · Oct 09, 2007, 06:58 AM // 06:58

Quote:

Originally Posted by milkflopance

My original access key was printed on some card. Check to see if there are any tearable edges on the paper in case it opens up.

Good point. My buddy key was like that.

But sometimes ANet doesnt package the key with the game.

holababe · Oct 09, 2007, 06:59 AM // 06:59

Quote:

Originally Posted by Ravinsild

Oh, hey milk was right. it was an envelope!

Ah ok, sorry for alarming you then lol

Ravinsild · Oct 09, 2007, 06:59 AM // 06:59

I was hesitant to tear it, because I wasn't sure if that was the right thing to do, and I didn't want to mess up the package, so they'd be like "oh now it's screwed up, you tore that paper!" if i tried to return it.

Shadowfox1125 · Oct 09, 2007, 07:28 AM // 07:28

Well.. it is perforated for a reason..

Oct 09, 2007, 06:28 AM // 06:28	#1
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	Ultimate n00b; access key? I just now bought Guild Wars: Game of the year Edition. Outstanding. I obviously have an Access Key somewhere, but where do I find it? I have this "Access Key Card" But it says the following: This secure Access Key Card contains your Guild Wars access key. Do not throw this card away! Your access key is your proof of ownership, and you will need it to obtain customer support or prove that you own your account. To use your access key, launch Guild wars and follow the instructions on the login screen. If you need help, please visit our Knowledge Base at http://support.guildwars.com, where you can view a list of frequently asked questions or submit your own using the Ask A Question tab. Now i followed the instructions, which lead me to nowhere. i then checked that website...which...led me to also nowhere as there was nothing in the FAQ about access keys so far as I could tell. I mean it says all these things but there is no actual access key. How do I get my access key?

Oct 09, 2007, 06:36 AM // 06:36	#2
holababe Jungle Guide Join Date: Dec 2006 Guild: Goon Squad [LLJK] Profession: Mo/	Is there a grey area? You need to scratch it to reveal the key. Use a coin.

Oct 09, 2007, 06:38 AM // 06:38	#3
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	Oh really? Where do I scratch? Anywhere? The whole thing?

Oct 09, 2007, 06:41 AM // 06:41	#4
holababe Jungle Guide Join Date: Dec 2006 Guild: Goon Squad [LLJK] Profession: Mo/	The entirety of the gray area. It'll reveal a 20? 24? digit code and that's your access key.

Oct 09, 2007, 06:42 AM // 06:42	#5
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	Well the problem is, it looks like the entire thing is black =(

Oct 09, 2007, 06:43 AM // 06:43	#6
_June Guest Join Date: Sep 2007 Location: Denmark Guild: {MM} Profession: Mo/	there should be a grey patch on the inside of the cd case or somewere like that..use a coin to reveal you're key, make sure to scratch it all off so you see the whole code, when I bought eotn I did not scratch it all off, and I got frustrated because it said it was invalid until I noticed that the I was actually an L that was covered with some grey patch I had not scratched off :P

Oct 09, 2007, 06:44 AM // 06:44	#7
holababe Jungle Guide Join Date: Dec 2006 Guild: Goon Squad [LLJK] Profession: Mo/	Flip it over? On the plastic, credit-card sized card there will be a scratchable area.

Oct 09, 2007, 06:46 AM // 06:46	#8
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	It's not a plastic credit card. It's a sheet of thin paper, with the exact same words, the ones i described above written on both sides, with no grey areas. It's just black paper. It's similar to carbon paper I guess?

Oct 09, 2007, 06:49 AM // 06:49	#9
holababe Jungle Guide Join Date: Dec 2006 Guild: Goon Squad [LLJK] Profession: Mo/	Ah, ok you appear to be one of the unlucky few that got a copy of the game without an access key. There should have been a plastic card attached to that piece of paper with your key on it. I believe you’re going to need to contact Anet support with your receipt + any other proof of purchase because I doubt you’ll get a refund from the store.

Oct 09, 2007, 06:51 AM // 06:51	#10
_June Guest Join Date: Sep 2007 Location: Denmark Guild: {MM} Profession: Mo/	Try grab a coin and gently see if the black area can be scratched off I suppose-- ... I did not buy the game of the year edition so I don't know if it's different, all I know is when I bought my guildwars package there was a grey scratch off area inside the cd case :P

Oct 09, 2007, 06:54 AM // 06:54	#11
milkflopance Lion's Arch Merchant Join Date: Dec 2006 Location: England Guild: The Cult of Scaro [WHO]	My original access key was printed on some card. Check to see if there are any tearable edges on the paper in case it opens up.

Oct 09, 2007, 06:55 AM // 06:55	#12
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	Are you kidding me? I just got screwed out of 30 bucks for a game I can't play? That's outstanding. I mean it was even a sealed game.

Oct 09, 2007, 06:57 AM // 06:57	#13
rick1027 Jungle Guide Join Date: Apr 2006 Profession: W/R	if i remember correctly there is tear off sides on the black and on the inside will be the number or sets of numbers. the first games had the scratch off but after wards they changed for the goty edition it isnt scratch but has detachable sides and the number is inside

Oct 09, 2007, 06:59 AM // 06:59	#17
Ravinsild Ascalonian Squire Join Date: Oct 2007 Profession: W/	I was hesitant to tear it, because I wasn't sure if that was the right thing to do, and I didn't want to mess up the package, so they'd be like "oh now it's screwed up, you tore that paper!" if i tried to return it.

Oct 09, 2007, 07:28 AM // 07:28	#18
Shadowfox1125 Forge Runner Join Date: Mar 2005 Location: PST Profession: W/	Well.. it is perforated for a reason..